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On The Surface Newsletter

How to care for your new countertops:

Quartz Care

Maintaining your new quartz countertops is easy. Simply wash the surface with a soft cloth and warm water and use a mild soap if desired.

For Spills On Quartz Countertops

Sometimes spills occur and dry on the worktop. Materials that harden as they dry, such as gum, grease, nail polish or paint etc. should be removed by gently scraping away the residue material with a blunt plastic scraper. Then the quartz surface should be cleaned with a non-abrasive cleaning pad (such as a white 3M Scotch-Brite®) together with a non-bleach, non-abrasive liquid household cleaner and rinsed thoroughly with clean water. The surface should be dried with a clean white paper towel or white cloth.

Quartz Resistance to Stains & Chemicals

Quartz countertops are stain-resistant because they are non-porous. This means that spills and stains will not be absorbed into the surface.

However, permanent markers/inks and some chemicals, solvents or dyes may cause permanent discoloration to the surface and should be avoided. If any of these products come into contact with your quartz countertop, wipe them up immediately and rinse with plenty of water. If the stain persists, moisten a cloth with Goo Gone®, or a comparable product and rub it into the stain. Rinse thoroughly with warm water to remove any cleaner residue.

Quartz Heat Resistance

Quartz countertops ARE NOT heatproof, chemical proof or fracture proof in any form. To maintain the beauty of your quartz countertop, DO NOT place hot skillets or roasting pans directly onto the surface. Also, be aware of the potential damage to the surface by heat generating appliances such as electric grills or crock-pots. We recommend the use of pot holders (one word) and hot pads to prevent heating the top. As with any stone, certain exposure to heat may cause cracks due to thermal shock.

Cuts Or Scratches on a Quartz Countertop

Quartz countertops can scratch, chip and stain. Although this is a rare occurrence, it can happen. We recommend the use of a cutting board when cutting or preparing food. With a small amount of care, your quartz surface will look as great as the day you bought it for years to come.

Note: Each Manufacturer for quartz provides additional details for care and maintenance for their product. Please visit the manufacturers’ websites for additional information.

Natural Stone Care

Most natural stone products need to be to be sealed once per year with a natural stone sealer. You can purchase a natural stone sealer from your local hardware store and follow the instructions on the label.

How to clean natural stone countertops

The best way to clean your natural stone is to use warm soapy water. You can also use cleaners that are specifically formulated to help clean and protect natural stone surfaces.


Like any solid surface, high impact blows can harm natural stone. Because of their crystalline structure, they can chip if subjected to sharp, hard objects. Repairs are possible and often easier to do with natural stone than with other solid surfaces. Repeated cutting directly on natural stone can leave surface scratches and make your knives extremely dull. Although some natural stones can be more heat resistant, we DO NOT recommend putting hot pots or pans directly on the countertops as they may leave marks. Use a trivet near the stove for a cooking pot or kettle to stand on to protect the surface.

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